Wilderness Air: Operations Manager

Company Wilderness Air, Botswana
Reference # WAIRBOT033
Published 18/03/2021
Contract Type Permanent
Salary Market Related
Location Maun, North West, Botswana
Wilderness Air Botswana is part of a multi-national operation that operates a varied fleet of light aircraft, chosen for their ability to transport visitors to remote wilderness destinations with short, dirt-surfaced landing strips. Wilderness Air works proudly as an air support for Wilderness Safaris, a responsible ecotourism and conservation company with private access to nearly all of southern Africa’s finest wildlife areas. It is through these wilderness areas that we are able to offer guests a unique and life-changing experience. We are looking for a highly motivated, energetic and dedicated individual with a passion and proven experience in the aviation industry. The applicant will be based in Maun and should be prepared to ravel into remote areas from time to time.
Job Functions Advisory,Client Services,Health & Safety,Marketing,Operations,Quality Control,Safety & Security,Senior Management,Systems Administrator
Industries Aviation
Purpose Of The Job
The Operations Manager is a senior person identified by the Accountable Manager, in conjunction with Group Air Support. The Operations Managers contractual authority has been granted to ensure that all activities to do with Flight Operations undertaken by Wilderness Air are carried out in accordance with the Flight Operations Manual, the applicable requirements as prescribed by the Civil Aviation Authority and the Wilderness Air, Air Service License. In addition, the Operations Manager is to be accepted by the Air Services Licensing Council and the Civil Aviation Authority respectively.

Key Performance Areas
– Maintaining a superior liaison mechanism with the Accountable Manager, Flight Operations Manager, Chief Pilot, Ground Operations Manager, Maintenance Manager, Training Manager, Safety Manager and Quality Manager for any matters affecting the correct release, authorisation and conduct of Wilderness Air flights.
– The Flight Operations Manager is Accountable for the full and effective control of Wilderness Air Operations activities which includes, but not limited to, the safe, legal, efficient and correct conduct of all flight operations.
– Ensuring that all flights conducted by or on behalf of Wilderness Air are correctly planned, approved, authorised and released in accordance with the provisions of the Civil Aviation Regulations, Flight Operations Manual and Wilderness Safaris insurance policies.
– The Operations Manager is directly responsible to the Accountable Manager (AM).
– Liaise with the Civil Aviation Authority.
– Attend Aviation Legislation and Industry related meetings.
– Ensure that all types of flight operations in providing the air service are conducted in a safe and reliable manner and within the parameters permitted by the Air Service License listed in the Management Plan.
– Oversee all operational planning and briefings, as well as all flight related duties and functions of the aircrew.
– Ensure that the provisions of the Flight Operations Manual are fully complied with in respect to flight operations.
– Ensure that all particulars pertaining to a flight are handed to the Pilot-in-Command of the aircraft in a written/printed format to prevent misunderstanding (i.e. pilot briefing).
– Ensuring that 90 day records are completed at the end of each days flying
– Actively lead the airstrip inspection and assessment process in liaison with Wilderness Safaris operations and other 3rd party destinations as required.
– Oversee the duty roster and ensure standby air crew are available in consultation with the Chief Pilot.
– Interrogates flight and duty periods of the aircrew under his or her control.
– Interrogates the record of the licenses, ratings, compulsory training and medical status of the aforesaid aircrew.
– Overall supervision of the aircrew in their allocated flight duties.
– Oversee all flight logistical planning e.g. fuel requirements, cash advances, accommodation, road transport, catering, over-flight clearances, landing permissions, arrival/departure slots, passenger support, baggage handling, aircrew visas, customs and immigration procedures, etc.
– Maintaining and improving the Wilderness Air database on airfields.
– Maintain and update the Wilderness Air Flight Operations Manual, the AIC’s, the AIP’s, NOTAM’s and relevant aviation legislation.
– Oversees the updating process of the Wilderness Air Standard Operating Procedures (SOP’s) in conjunction with the Chief Pilot.
– Maintains the approved flight planning programme e.g. Schedwin etc.
– Attend and contribute to Management and monthly Maintenance meetings.
– Liaise with the Ground Training department for scheduling of training of requirements.
– Liaise with the Safety Manager on operational safety matters having a bearing on the air service being operated.
– Liaise with the Quality Manager on compliance matters having a bearing on the air service being operated.
– Liaise with the Maintenance Manager on technical matters having a bearing on flight operations.

Minimum Requirements
•Must hold a Commercial Pilots License.
•Must hold a C208 rating.
•Should have at least a total of 2000 hours experience in flying.
•Must have experience or be a qualified dispatcher with a dispatch license.
•5 or more years working experience in the aviation industry.
•Candidates with a valid Safety Management Systems qualification from a recognised institution will be given preference.
•Previous experience as a Chief Pilot or Flight Operations Manager or 3 years working experience in any combination of the recognized aviation Post Holder positions will be an added advantage.
•Exceptional knowledge of Civil Aviation Regulations.
•Must hold a minimum of a current Instructors Grade 2.
•Candidates with the following will be given preference:
a) Acceptable Management Diploma/certificate in the aviation industry
b) Experience in Aviation financial matters
•Must hold a Check Pilot Status under CAAB.
•Broad operational knowledge and experience in the function of the organization including: Training management, aircraft operations, air traffic management, aerodrome operations and maintenance organization management.
•Experience in tourist charter type operations.

•Good command of English, both written and verbal.
•Leadership ability.
•Excellent interpersonal skills.
•Team worker with the ability to interface with both internal and external stakeholders.
•High level of computer proficiency.
•Experience in multi-national and multi-cultural diversity.
•Willingness to serve an active role in tourist and aviation associations with a view to constantly improve the respective industries.
•Sophisticated understanding of the luxury client’s lifestyle and travel expectations.
•Ability to adjust to changing priorities and handle multiple tasks at once.

Job Closing Date 01/04/2021