Key Accountabilities and Outputs
Shift Process Artisan
• Responsible for line walkabouts on shift, monitoring down time and checking PIMS and POMS at each machine. Taking corrective measures for any out of
• First line attendance and responsibility for all breakdowns on his line relating to his trade. He must present throughout the breakdown until it is solved
• Shift PA to cover for oncoming PA if not at work until such time as the TL makes alternative arrangements (shift PA’s must have own transport)
• Audits on area of responsibility for your line and report this on Friday mornings in the Level 2 morning meetings
• Attending morning shift MDT meetings and reporting on handovers and problems areas, i.e. attend the technical morning meetings (downtime – reconciliation
meeting) with their respective lines and also give feedback on PIMS and POMS findings for the previous 24 hours. Include discussion on wear related issues
• Reporting on PIMS and POMS to the MDT morning meetings and communication books
• Assisting other lines with breakdowns relating to his trade if requested.
•Assisting with relief on the lines – operators lunch relief and TL annual / sick leave
•Take the “A” for change over’s on the lines
•Assisting Shift Supervisors with line logistics
•Assist and aid standby personnel on callouts
•Investigation and reporting of 1st level problem solving on all breakdowns and failures. Problem elevation and assistance must only take place once level one
problem solving has been attempted
•Completing and EWO / Notifications “ZBD’s” for each breakdown related stoppage in SHOPWARE.
Two minute triggers must be adhered to and each incident must be complete meeting all quality requirements and feedback (trigger for EWO = Two minutes,
•All fields on the EWO card and document as much information as you can to enable the day shift / engineering teams to investigate further and put proper loop
closure in place to prevent the breakdown from re-occurring)
•Be familiar with all the spares lists on his line and liaise with the specialists so that spares can be found after hours and in the stores. Call MC or relevant
specialist if not sure
•Completion of running and non-running schedules on shift with quality feedback
•Assist with maintenance package reviews
•Assist with cleaning schedule reviews
•Do isolation and lock-out of line equipment prior to maintenance
•Execute the assist MAS’s with PM and CM work orders according to maintenance plan
•Execute autonomous maintenance
•Support maintenance activities on maintenance days
•Assist with start-up and commissioning of machines after maintenance
•Direct support to day shift crews if requested
•On shutdowns a machine or area will be allocated to the PA and he will do the maintenance for that area for that period
•Support the NPD agenda and form part of the project teams by unit and assist with PAT (performance acceptance criteria) for new technology
•Assist with operator coaching on NPD introduction and new technology introduction
•Breakdowns – EWO’s raised, even if there is no downtime to the filler or by creating notifications for out of control processes on line
•Ensure adherence to site safety standards as head of Safety, Health and Environmental Committee
•Ensure compliance to all relevant legislation
•Ensure adherence to site safety standards and critical member of Safety, Health and Environmental Committee in line with the OSH Act.
•Ensure compliance to all relevant legislation and support a safe environment for the Company’s Employees, Contractors and Visitors.
•Comply with all Food Safety Standards
•Receive training on / and adhere to the Hygiene Code of Conduct.
•Maintain GMP standards within the workplace
•Maintain a good standard of Personal Hygiene
•Responsible to ensure housekeeping is performed and ensure that all products and activities are stored and are executed within the demarcated areas
according to the housekeeping policy (green red and yellow areas)
•Conversant with relevant business information, policies, processes and procedures
•Maintains expected performance standards
•While Job Descriptions are written up for the purpose of a basic outline of the work and responsibilities associated with the Job, the Company encourages and
expects all employees from time to time, to assist with work that may not be a direct part of their job description.
•Able to communicate verbally in a logical manner.
•Takes the intended audience into account when communicating verbal information.
•Makes use of appropriate business language in verbal communication.
•Includes all relevant information in verbal arguments.
•Demonstrates proficiency of language in verbal communication.
•Interprets complex information to expresses own viewpoint in verbal communication.
•Concludes verbal arguments by making reference to relevant facts
•Organises information to make it easier to analyse or see trends.
•Anticipates consequences and formulates alternatives.
•Establishes clear decision criteria for making informed choices.
•Seeks relevant information to better understand situations and problems.
•Conducts appropriate analysis; neither makes snap decisions or over-analyses.
•Sees relationships between various facts, figures or other information.
•Increases performance expectations when success has been achieved
•Seeks out sources of information, including trade associations, “best practice” companies, customers, peers, subordinates, etc.
•Finds ways to fast-adapt improvement ideas to work processes
•Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements
•Helps others with their work.
•Meets commitments to team members or others in the organisation.
•Actively contributes to team discussions and the accomplishment of team work plans.
•Shares expertise and resources to help others address their needs.
•Seeks to include all those who can contribute to the most successful outcome and those who have a stake in the results.
•Actively keeps all stakeholders informed.
•Attempts to reinvigorate team processes when progress is lagging: stays engaged even when not in full agreement with the team’s direction.
•Accomplishes assigned tasks and goals: takes necessary actions to keep progress against objectives on track and prepares a roadmap for success.
•Ensures that all who need to know, are clear about the plan.
•Takes full responsibility for own actions and outcomes, including mistakes.
•Always acts in the company’s best interest, regardless of whether it is difficult or unpopular.
•Ensures others are on track for achieving their goals.