Telesure Investment Holdings: Warehouse Administrator

Company Telesure Investment Holdings
Reference # WA/2021/01
Published 07/06/2021
Contract Type Permanent
Salary Market Related
Location Cape Town, Western Cape, South Africa
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo Advisory Services, which includes health insurance, provident fund and group life administration. Hippo is South Africa’s first comparison website and compares insurance, other personal finance products, travel, health, money, travel, cars from a range of South African brands. We’re pioneers with a hunger for the best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an
undivided team of diverse thinkers and doers who believe in leading through technology and pushing beyond limits.

Servicing of customers and business partners through handling administration of all vehicles in storage in the most cost-effective and efficient way.

Job Functions Administration,Warehousing
Industries Insurance
Ensure accuracy of vehicles booked into storage facilities with valid checklists and processes. Effectively schedule and track all processes of all vehicles in storage. Track all stored vehicles in order to ensure efficient storage space and timeous despatch of all vehicles to business partners within specific time frames.

Data Management
Obtain, record and capture accurate and sufficient information and making it easily accessible to our internal customers.

Operations Management and Compliance
Carry out operational tasks by following established processes. Involves working within given settings or parameters.
Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.

Client & Customer Management (External)
Respond professionally to customer complaints and queries within agreed timeframes to ensure customer satisfaction and retention in all interactions, striving to achieve first contact resolution.

Client & Customer Management (Internal)
Help manage internal client relationships by carrying out simple procedural tasks.

Occupational Health and Safety
Follow a range of mandatory work instructions (including use of personal protection equipment where relevant) to safeguard the environment and the well-being of oneself and others.

Work Scheduling and Allocation
Work according to an assigned schedule.

General Education
Grade 12/ SAQA Accredited Equivalent
Valid Forklift license ( advantageous )

General Experience
Sound experience and understanding of vehicle warehousing administrative procedures or systems (7 to 12 months)

Job Closing Date 21/06/2021