|Company||Telesure Investment Holdings|
|Location||Fourways, Gauteng, South Africa|
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo Advisory Services, which includes health insurance, provident fund and group life administration. Hippo is South Africa’s first comparison website and compares insurance, other personal finance products, travel, health, money, travel, cars from a range of South African brands. We’re pioneers with a hunger for the best, bringing customer focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing beyond limits.
|Job Functions||Call Centre|
Builds strong customer relationships and delivers customer centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer
service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.
Customer Needs & Analysis
Work Scheduling and Operational Compliance
Attention to Details
Matric / Grade 12/ SAQA Accredited Equivalent (Essential);
Regulatory exam 5 (Essential);
Class of Business (Advantageous)
STI / FAIS related qualification (Advantageous)
Customer Service certificate/or related qualification (Advantageous)
|Job Closing Date||03/09/2021|