|Company||Telesure Investment Holding|
|Location||Fourways, Gauteng, South Africa|
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. Our origins date back to 1 June 1985, and we have since grown into a group of subsidiaries that includes some of South Africa’s most loved and recognisable brands. We exist to continuously find better ways to give people peace of mind, whether it is to protect what they own, their loved ones or their greater ambitions and life plans. We bring customer-focused innovation and service excellence to the financial services industry. We’re an undivided team who believe in leading through technology and pushing past their limits. TIH is owned by BHL (SA) Holdings Limited. BHL has a vast global footprint
|Job Functions||Call Centre,Compliance & Regulatory Affairs,Management|
Manage a significant operational area for the organization.Prepare operational strategic plans.Plan, schedule and review workload to improve productivity by measuring results against targets. Ensure that operational activities are consistently executed according to operational and quality standards and manage exceptions proactively to meet or exceed customer expectations.
Ensure that the overall area of responsibility of people indicators e.g. absenteeism, turnover and employee engagement results remain at a healthy level in accordance with benchmarks. Optimising operational efficiency (through upselling etc).
Insights and Reporting
Leadership and Direction
Program Realization of Business Benefits
Project and Program Stakeholder
Work Scheduling and Allocation
Budgeting & Costing
Personal Capability Building
Grade 12/ SAQA Accredited Equivalent (Essential); Required FAIS Accreditation (Essential); RE 5 and KI Qualification (Essential); Relevant 3 year Business Management or insurance industry related degree / diploma in management (Advantageous)
*SAQA Accredited Equivalent – It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this
|Job Closing Date||30/03/2021|