Mustek: Sales Administrator

Company Mustek
Reference # Sales Administrator (Durban)
Published 13/11/2021
Contract Type Permanent
Salary Market Related
Location Durban, KwaZulu-Natal, South Africa
The sales administrator is responsible for assisting the sales executives, pre-sales specialists and building customer relationships
Job Functions Administration,Sales
Industries ICT – Information & Communications Technology
Sales Assistance:
•Responsible for processing orders by telephone, email or mail
•Maintaining sales records and customer records
•Processing a high volume of product orders.
•Processing invoices for all sales transactions
•Checking prices and contracts are up to date.
•Reporting monthly sales results to the sales team.
•Supporting the sales force with general operations to help reach the team’s objectives.
•Taking phone calls from customers.
•Communicating internally important feedback from customers.
•Processing staff timesheets.
•Dealing with and responding to high volumes of emails.
•Monitoring quotes issued and follow up to close sales

Product Support:
•Vendor & Product Manager liaison
•Open & back order management
•Marketing support across all brands
•Quarterly contract management with Vendor
•Create pricelist per contract
•Planning of run rate stock
•Communicate product road map to sales team
•Facilitate weekly product training for sales team
•Conduct reseller training monthly

Qualifications and Experience:
•Sales and/or Marketing qualification preferred
•1 year experience within ICT industry sales and marketing

•Good administration skills
•Good telephone etiquette
• Good communication skills
• Good people handling skills
• Networking skills
• Time management skills
• Efficient computer literacy especially in MS applications

•Computer knowledge, specifically MS office applications
•Basic knowledge of budgeting, sales/marketing principles
•ICT industry knowledge

Job Closing Date 17/11/2021