|Reference #||Receptionist (Cape Town)|
|Location||Cape Town, Western Cape, South Africa|
To provide a professional, efficient, effective and vigilant frontline service that enhances the professional image of the organisation and supports the safety of staff. Maintain a friendly and professional attitude even in the face of challenges, such as an irate client. Strive to provide customers with the best experience possible. The Receptionist is also part of the Switchboard function, as well as assisting the Financial Supervisor and Branch Manager with administrative functions.
|Industries||ICT – Information & Communications Technology|
•Serve visitors by greeting and welcoming them in a professional and courteous manner at all times, and directing them to the appropriate person/department.
•Obtain appropriate information and inform relevant employee adequately regarding visitors.
•Deal with enquiries effectively, identifying the best manner in which to direct the visitor.
•Convey messages via phone or e-mail accurately.
•Notify Switchboard of all movements of Sales Staff and Regional Manager, thereby ensuring that calls are not put through to members of staff who are unavailable at the time.
•Communicate effectively with Management regarding movement in the building, for instance the presence of service providers.
•Receive daily deliveries and contact the appropriate member of staff.
•Assist in keeping the reception area clean and tidy, always
•Observe all movement in the reception area vigilantly, taking appropriate action regarding suspicious behaviour from visitors (e.g. calling for assistance).
•Keep up to date with current promotions and Mustek business, to provide information to guests, on request
The Receptionist will be actively linked to the main Switchboard and share the responsibilities with the Switchboard Operators:
•Assist with administrative tasks as required by the Financial Supervisor or Branch Manager from time to time.
Qualifications and Experience:
Reception courses e.g., telephone etiquette
Minimum 1 years’ experience as a receptionist preferable
Skills and Knowledge:
|Job Closing Date||21/05/2021|