Technical Resource – MPESA

  • Full Time
  • Cape Town, South Africa

Tower Group (Pty) Ltd

Reference: JHB003700-AG-1

Our Client in the Telecommunications Industry is looking for a Technical Resource – MPESA on a contract in Bellville.

Duties & Responsibilities

Requirements:

Matric

1 Year work experience within Telecommunications – essential

At least 1 year working in the NOC essential

 

Duties:

  • To assist users access administration (Creation, maintaining)
  • Be the central point of contact for user access related queries & other MPESA related queries.
  • Log and follow up on user access issues.
  • To compile RCA , record, and track action points identified on RCA.
  • Attend Problem or Incident phone call meetings.
  • To co-ordinate resolution of incidents, service request and problems.
  • To assist with User access monthly and quarterly audits.

 

Package & Remuneration

R Market Related – Market Related

Tagged as: Human Resources & Recru..., PNet