Fleet Sales Manager Vacancies

  • Full Time
  • Durban, South Africa

Afrizan

Description

  1. The Sales Manager oversees and monitors sales teams and ensures profitability by achieving agreed return on economic capital, non-interest revenue and new business targets. The incumbent leads a team and builds and maintains supportive relationships with customers. The incumbent oversees, monitors and improves Marketers’ performance to maximise profits.

    DESCRIPTION

    Business Process

    • Acquires new business and increases market share.
    • Achieves agreed value added products, conversion rate fixed and linked rates ratio.
    • Maximises opportunities to generate additional income. Provides creative financial solutions to meet customer needs and structure deals in terms of solutions required by customer. Implements business processes according to Company
    • benchmarks.
    • Reviews and reports on performance of business process.
    • Analyses the internal service delivery processes and makes changes to comply with best practices.
    • Reviews and modifies tasks and responsibilities to achieve business process improvements.
    • Monitors and controls the quality of business processes that render services in terms of defined standards.

    Customer Excellence

    • Adheres to shared company values and service standards with regard to customer interaction.
    • Resolves customer dissatisfaction / complaints and takes ownership of the problem.
    • Ensures that product knowledge and advice is technically accurate.
    • Knows and understands customer needs in order to deliver a quality service.
    • Plans for and maintains a sound working relationship with stakeholders

    Business Development

    • Sets operational plan for branch on identifying new customers.
    • Identifies customers through suppliers who are looking for new business, people who are seeking financial support and through the marketing network and marketing matrix.
    • Compliance and Governance
    • Collates and submits the required documentation to the
    • relevant department. Ensures that documentation being submitted complies with relevant legislative requirements and with organisational governance processes. Validates customer information on the system to ensure quality.
    • Obtains NATIS and dealer documentation and submits to Organisation. Submits market share documentation to the Organisation timeously. Meets dealers deadlines in terms of submitting documentation. Implements the divisional EE Plan.
    • Ensures the achievement of the divisional EE and B-BBEE targets.

    Performance Management

    • Implements the performance contracting and review
    • process within agreed timelines for each team member. Implements Talent Management practices in line with HR policies and procedures.
    • Provides direction, coaching, and regular feedback to employees to improve performance. Implements performance improvement initiatives.
    • Ensures that skills are transferred in specific functions. Ensures effective conflict resolution and responds to any complaints or concerns timeously.

    People Development

    • Identifies training / development needs and pro-actively
    • selects effective solutions to address own and staff development gaps.
    • Ensures that each employee prepares a personal development plan, and reviews these plans and their implementation.
    • Creates an environment conducive to cross-functional skills transfer.
    • Plans training interventions which support Divisional and Bank strategy.

    REQUIREMENTS

    Education Requirements:                                           

    • Minimum Qualification  Grade 12 with FSB approved qualification
    • Preferred Qualifications Business diploma or bachelor of commerce degree

    Experience Required

    • 5 years in sales. Preferably with 3 years people management experience
    • Minimum of 12 months experience on a FAIS register
    • RE5 for representatives essential
    • Suitable recognised qualification in terms of FAIS and/ or sufficient FAIS credits as per DOFA date
    • NCA essential
    • In depth knowledge of the Motor Industry processes, procedures and systems
    • Financial analysis and credit assessment skills
    • Valid driver’s license
    • Computer Literacy
    • The National Credit Act Amendment 19- Requirement of trust and honesty in the handling of cash or