Client Service Champion

  • Full Time
  • Mafikeng, North West, South Africa

Capitec Bank Ltd

Client Service Champion

Date: 04-Dec-2019

Location:

Mafikeng, North West, ZA

Company:
Capitec Bank Ltd

Purpose Statement

To welcome the clients and coordinate the branch flow through efficient queue functioning, ensuring the correct client documentation is available, and addressing client flow problems promptly.

Experience
  • At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
  • Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
  • n/a
Knowledge
  • Knowledge of Capitec Bank products and business processes (internal)
Skills
  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Analytical Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
Competencies
  • Delivering Results and Meeting Customer Expectations
  • Adhering to Principles and Values
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Following Instructions and Procedures
  • Entrepreneurial and Commercial Thinking
  • Relating and Networking
Additional Information
  • Clear criminal and credit record
  • Must have access to transport (personal/public)
  • Flexible and mobile across regions is an advantage
  • Must meet the minimum requirements on psychometric assessments
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

For further information regarding this job posting you can contact the following Recruitment Consultant:

Maretha Riekert   

 


Tagged as: Capitec Bank, Mafikeng, North West, South Africa