Intec: Student Success Advisor








Company Intec Cape Town
Reference # REF 393
Published 19/05/2021
Contract Type Permanent
Location Cape Town, Western Cape, South Africa
Introduction
Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA and Central Technical College. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum.
Job Functions Academic
Industries Academic,Education
Specification
To develop and retain self-directed, motivated distance students by:

•Welcoming all students to the distance learning journey
•Building supportive relationships with students remotely
•Advising student of how to study for success by distance modality
•Reminding student of deadlines
•Assisting student with academic administrative queries
•Assisting students to develop effective study skills
•Assisting students to avoid plagiarism and how to reference correctly
•Assisting students with general assignment writing
•Advising students in the optimal use of available academic & library resources and services
•Directing students to other institutional resources when academic, attitudinal, attendance, or personal problems require professional intervention
•Tutoring students in relation to their academic content challenges where possible or arranging with the student success supervisor for a potential subject tutor.
•Accompany the student on their journey for start to completion through a “Sherpa” model of support.
•Empower students to take responsibility for their own academic success.
•Prepare, plan, and schedule advising and support sessions.
•Provides educational guidance and assistance to students.
•Provide information on academic curriculum and college policies and procedures using Programme Fact Sheets.
•Maintain confidentiality regarding student educational records within the boundaries of EDUCOR’s policies and Procedures.
•Refer students to specialist in-house e.g (counsellors, DATs) when the student’s problem requires specialist intervention.





Develop and retain self-directed, motivated distance students by:
•Welcoming all students to the distance learning journey
•Building supportive relationships with students remotely
•Advising student of how to study for success by distance modality
•Reminding student of deadlines
•Assisting student with administrative queries where possible
•Assisting students to develop effective study skills
•Assisting students to avoid plagiarism and how to reference correctly
•Assisting students with general assignment writing
•Advising students in the optimal use of available academic & digital library resources and services
•Directing students to other institutional resources when academic, attitudinal, attendance, or personal problems require professional intervention
•Tutoring students in relation to their academic content challenges where possible or arranging with the brand Head of
Faculty or Student Success supervisor for a potential subject tutor.
•Liaise and coordinate with tutors to ensure that students receive academic support.
•Compile reports on weekly activities or when required to do so.
•Maintain an up-to-date Student Success Advising Portfolio.
•Report on process follow through and timelines kept

Should you not receive any feedback in 6 weeks, please consider your application unsuccessful.

NB: Educor will give preference to South African citizens and those that advance its employment equity goals, suitably qualified in line with the inherent requirements of the job advertised.

Requirements
1.A National Diploma in Science / Technology. Adegree will be advantageous
2.At least 1 year’s general or relevant experience in higher education.
3.An technical understanding of student engagement and support strategies
4.Excellent interpersonal skills
Job Closing Date 02/06/2021