Herotel: Social Media Coordinator








Company Herotel
Reference # SMC#1
Published 29/09/2021
Contract Type Permanent
Salary Market Related
Location Nelspruit / Mbombela, Mpumalanga, South Africa
Introduction
The Social Media Coordinator engages with customers on social media and assist with event management.
Job Functions Social Media
Industries Telecommunications
Specification
•Online community management, including distributing and / or responding to customer queries on Facebook, Twitter, Hello Peter, Google
Reviews, and similar platforms within 2-3 hours.
•Publishing of local content across all social media channels.
•Setting up and running weekly or monthly customer engagement reports for management.
•Assisting the Regional Marketing Coordinator with activations, events, and local sponsorships between Tuesdays – Saturdays.
Requirements
The successful candidate must have the following experience/skills:
•1 – 2 years online community management experience.
•Customer service skills.
•Ability to work quickly and under pressure.
•Problem-solving skills.
•Time management skills.
•Self-motivated individual that can work alone or as part of a team with limited supervision.





Qualifications
•Bachelor’s Degree in Marking or any related field would be beneficial.
•Matric is required.

Job Closing Date 13/10/2021