Blue Label Telecoms: Manager-Forensic Investigations

Company Blue Label Telecoms
Reference # 016
Published 14/04/2021
Contract Type Permanent
Salary Market Related
Location Sandton, Gauteng, South Africa
Blue Label Telecoms are a JSE-listed company that sells innovative technology for mobile commerce to emerging markets in South Africa and abroad. Our users are rich, poor, urban and rural, and we allow them all to interact and transact on an equal footing. We reach them by using both physical and virtual distribution channels. We target many of our services at people who do not have easy access to bank accounts, and we allow them the convenience of being able to transact where and when they want to. Our good reputation is our license to operate.
Job Functions Other
Industries Telecommunications
The role of the Manager, Forensic Investigations is to perform a management role in minimizing the impact of financial crime and misconduct through timeous high quality investigative interventions.
This would include protecting Blue Label Telecoms assets and interests from acts of financial crime and misconduct including mitigating present exposures.
Providing a first-class forensic investigatory service to stakeholders within Blue Label – SA Distribution.
Consequence management of person(s) who have committed acts of financial crime or dishonesty against the Blue Label (Internal and External).
Travel might be required from time to time to conduct investigations outside Johannesburg.

Performing Financial Crime Investigations both internal and external.
Appropriately plan and scope the abovementioned investigations to ensure adequate investigatory focus.
Appropriately control, secure and reference evidence acquired during forensic investigations.
Perform information and admission seeking interviews of Blue Label personnel and other parties (where required).
Perform and manage lifestyle audits across Group.
Draft for review and present Executive Summary and Factual Finding report feedback to senior internal stakeholders.
Present, where required, evidence in disciplinary enquiry, civil court and/or criminal court based on factual findings reports from investigations.
Adopt, where appropriate, a litigation support role in respect of investigations in which Blue Label wishes to adopt legal proceedings.
Implement and maintain Forensic Investigation standards in accordance with best practice.
Engage with stakeholders and manage stakeholder expectations in terms of investigatory processes.
Providing oversight of investigations and expenditure relating to external forensic consultancy service providers.
Perform fraud awareness and fraud prevention/detection presentations to key stakeholders as and when required.
Identify control weaknesses during investigations and make recommendations to mitigate.
Perform post fraud control reviews to identify the weaknesses in the control environment which led to/facilitated the financial crime or misconduct to ensure timeous implementation of control recommendations,
Responsible for effective internal and external stakeholder management.
Build and maintain credible relationships with internal and external stakeholders ensuring their issues, objectives and priorities are reflected in the agreed solution. Stakeholders include various business units within Blue Label Telecoms, Law Enforcement, Justice department as well as other external parties who can provide support during investigations.
Embrace the vision and values of Blue Label Telecoms and demonstrate the values through interaction with team and stakeholders, to achieve goals and objectives.
Identify training courses and career progression opportunities for self with input from management, to improve personal capability and to stay abreast of developments in field of expertise.
Share knowledge of trends and identified fraud risks with team and stakeholders so that relevant up – skilling takes place.
Provide input, support, and recommend development of new and/or enhanced processes that will improve our forensic service offerings.


Bachelor’s degree, preferably criminal justice focused or equivalent forensic investigative bachelor’s degree.


Minimum 10 years relevant forensic investigative experience in the execution of complex, detailed, and confidential investigations, including forensic investigations criminal and/ or civil investigations.
Membership to the Association of Certified Fraud Examiners (ACFE) or similar preferred.

Job Closing Date 28/04/2021