Barloworld: Warranty Clerk Motor Retail

Company Barloworld
Reference # #11/06/2021
Published 11/06/2021
Contract Type Permanent
Salary Market Related
Location Johannesburg, Gauteng, South Africa
Core purpose of the role
The core purpose of this position is to ensure that all completed work (job cards) from the service department is allocated and costed according to policies and procedures – including sublet work, oil, consumables etc. To be successful in the role, you would strive towards 100% cost recovery, ensuring that out of line efficiencies is reported to management, and that customer details are accurate and maintained every time a job card is costed.
Job Functions Administration
Industries Automotive
Key deliverables and outputs

•Process all warranty claims as per policy & procedure of BMR and OEM
•Maximise labour sales on warranty claims
•Maintain warranty claims store
•Be responsible for controlled costing, by accurately costing warranty job cards against actual work done;
•Achieving and maintaining Barloworld standards
•Maintain highest standard of courtesy
•Ensure highest standard of interpretation of warranty claims & costing jobs
•Prepare claims for submission to OEM
•Return parts to OEM within required time frame
General administration
•Up to date filing system for all warranty documents
•Achieve and maintain Barloworld and OEM standards
•Keep up to date with all OEM requirements on claim process
•Manager risk of rejection and late claims
•Ensure that all claims adhere to policies & procedures for audit purposes

Academic qualifications

•Matric (Grade 12)
•Unendorsed drivers License


•Technical qualification or orientation

Work experience

•3-5 years in Motor Industry in same or similar position

Job Closing Date 18/06/2021