AVBOB Mutual Assurance Society: Senior Clerk-Persal and Electronics








Company AVBOB Mutual Assurance Society
Reference # 106SNCL06
Published 19/07/2021
Contract Type Permanent
Location Pretoria, Gauteng, South Africa
Introduction
The above-mentioned position is within the Premium Administration Department.
Job Functions Administration
Industries Admin, Office & Support,Insurance
Specification
RESPONSIBILITIES INCLUDE:





-Sorting of daily Persal & Electronics correspondence.
-Provide training and assistance to subordinates.
-Handling of telephonic and written queries and assisting with Complaints investigations.
-Capturing and processing of daily correspondence and discrepancy reports.
-Attending to the daily discrepancy reports in accordance with the proses as stipulated in the procedure manual.
-Refund requests received from facilities, policy holders.
-Controlling the exchange of flies between Q-Link and our Production System.
-Reconciliation of deductions made by the facilities.
-Maintain effective personnel administration and render training and support.
-Compile monthly stats report of the post/ correspondence that was worked on throughout the month.
-Maintain a high standard of communication across all levels and Departments internally and externally.

Requirements
QUALIFICATION REQUIRED FOR THE POSITION:

Grade 12.

EXPERIENCE REQUIRED FOR THE POSITION:

-2 – 3 Years’ relevant experience (Long Term Insurance experience will be an advantage).

COMPETENCIES REQUIRED FOR THE POSITION:

-Good communication skills.
-Computer literate (MS Office/ MS Excel).
-Good interpersonal skills.
-Be accurate and figure orientated (compile reconciliations).
-Be client friendly and service orientated.

Job Closing Date 25/07/2021